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Eastern Video Service

About Eastern Video Service

Discover Eastern Video Service, a trusted Audio Visual Equipment Supplier serving customers in East Hartford, CT. With a 4.80-star rating from 62 reviews, we’re known for our great service and quality and accessible facilities.

★★★★★ 4.80 rating (62 reviews)
Eastern Video Service
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Expert Staff

Friendly, knowledgeable help

Great Value

Competitive pricing always

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Satisfaction guaranteed

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4.80
Star Rating
62+
Happy Customers

Customer Reviews

What shoppers say about us

Linda

Linda

5 months ago

Frankie provided excellent professional service and fast service for our Samsung 77” TV. Highly recommend,

Dr. Steven Gerber

Dr. Steven Gerber

9 months ago

I rarely have time to leave business reviews, but I couldn't let the great service experience go unrecognized. Super fast turn around with my dead Sony OLED, twice! One was just an hour after I dropped it off. And the prices and labor fees are stunningly fair!

Mark Hope

Mark Hope

9 months ago

Took in my Bose radio cd player as it was not playing. Frank was able to fix it in less than an hour. He was friendly and provided professional service. Would recommend him to anyone.

BARNEY AND FRIENDS

BARNEY AND FRIENDS

5 months ago

Great service, Frankie was great and worked with me on timing and really pulled some strings for me. Very grateful and would recommend many times over. Thanks Frankie

Handcrafted Studios

Handcrafted Studios

3 months ago

Excellent customer service and super quick turnaround. Very happy with the TV repair and I would recommend without hesitation!

Mr. A.

Mr. A.

10 months ago

Frankie was amazing! After LG gave me a hard time about my TV, he stepped in and handled everything. He got LG to cover the repair, and made the whole process stress-free. Super professional and helpful—highly recommend him!

Eileen Camp

Eileen Camp

2 months ago

Very quick turnaround from contacting Samsung to being put in contact with Eastern Video services! The problem was fixed quickly, and I am thrilled

Nick

Nick

6 months ago

Frankie and team went above and beyond to troubleshoot my broken Samsung TV, assisted with navigating the warranty and what my options were, and the repair was of the utmost quality. The service and care was next level and extremely prompt, with clear communication throughout. I could not have been more pleased.

Mike H

Mike H

4 months ago

Had the opportunity to work with Frank @ Eastern Video last week (12/4) to help out with a warranty repair on a Samsung S95 TV. Not only did he reach out to me the morning after a service ticket was assigned, he was able to successfully diagnose and complete the repair the same day we made contact. Would give 6 stars if I could. Great service - wouldn’t hesitate to use them again if needed.

Cory Brewer

Cory Brewer

4 months ago

When I thought the TV repair couldn't be done and covered under warranty, Frankie at Eastern Video fought for me with the manufacturer to get it covered, and I only paid the fair diagnostic fee when I dropped the TV off. The repair was done timely and correct manner. I basically have a brand new TV with new parts. I can't thank Frankie enough for the kind service. He saved me thousands of dollars right before the holiday season. Thanks, Frankie! I would go to him again for any electronic service or repair. Trustworthy and honest!

Frequently Asked Questions

Common questions about Eastern Video Service

Business Features

Highlights & Amenities

Accessibility

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet

From the business

  • Identifies as veteran-owned

Service options

  • Delivery
  • In-store pick-up
  • On-site services
  • Online estimates
  • Language assistance

Offerings

  • Assembly service
  • Installation services
  • Repair services
  • Service guarantee

Amenities

  • Gender-neutral toilets

Payments

  • Cheques
  • Credit cards
  • Debit cards
  • NFC mobile payments

Visit Our Store

Stop by and see us. We'd love to help you find what you're looking for.

Location

13 Village St, East Hartford, CT 06108, United States

Store Hours

Closed · Thursday 9 AM-5 PM
Wednesday 9 AM-5 PM
Thursday 9 AM-5 PM
Friday 9 AM-5 PM
Saturday 9 AM-12 PM
Sunday Closed
Monday 9 AM-5 PM
Tuesday 9 AM-5 PM
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